We'll work behind the scenes, keeping things running smoothly

Here we can help you with just about anything else that has not been covered already. With our wide range of experience and adaptability we are equipped to deal with most work.

Bespoke Service

We will build our service around your requirements.


We always maintain high level of service prioritising you and your customers' satisfaction.


We can cover the busy times of your business.


Meeting deadlines and exceeding expectations.


You will not be alone in your business with our dedicated support.


Give yourself more time without losing any business.

A virtual booking team

We can take your orders on the phone, by email or directly from your website. We will process payments and take the next steps to fulfilling your orders.

If you sell tickets or take bookings we can deal with these on your behalf, taking payments and confirming ticket sales, usually by email or post, depending on your current system. We will usually fit into your current process making the handover seamless, always maintaining customer service and satisfaction.

Time Saving
Cost Efficient

Total package control

We arrange shipping. For smaller items we store them within our offices, accept orders via email or website. We package the order and send it via Royal Mail or arrange Courier after checking options and making sure we choose the best value for you.

For larger items stored in a separate warehouse we arrange release of stock, collections and shipping. We use your preferred shipping company or will contact a few for quotes and give you the best value.

If your admin requirements do not fit into any of the above or any of our other services please contact us. We are professional and adaptable, it is always worth speaking to us and seeing how we would work for you and your business.

Find Out How We Can Help You

Whether you want full time support or help while you are away or have deadlines to meet, we will have a solution for you.

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Expanding Tracie Giles' reach

Without the exceptional service which I have received, my business would not have grown into the brand which it has now become. Not only have the staff at SOS provided the service I needed, they have exceeded all expectations and are continuing to take on more and more of my business activity. They made it their mission to understand my industry thus being able to provide me with a bespoke service.

Tracie – Tracie Giles International

Have Questions About Our Service?

We work with many business sectors and are happy to have a discussion to help you.

Can I afford a Virtual Assistant?

Yes! We have prices starting as low as £25 a month for call minding, and £19 an hour for admin, with no minimum charge. We work for you as and when you need us.

Posted in Back Office Support, Call Minding.
Do I have to commit to a certain amount of hours each week?

No, we have packages for call minding or you can chose 'Pay As You Go'. On the admin side we charge hourly, allowing you to be flexible with the work you need completing, Use the service only when needed.

Posted in Back Office Support, Call Minding.
How many hours work do I have to sign up for?

None! We don’t have a minimum charge for admin hours as this is a hourly rate, we are available as and when you need us.

Posted in Back Office Support, Diary Management.
What happens if my PA is on holiday or sick?

Even if you have a dedicated personal assistant we will always make sure there is a second person together with notes and full training, Another personal assistant will always be available meaning you will have no disruption in services.

Posted in Back Office Support, Call Minding, Diary Management, Live Chat / Email Monitoring.
Will my details and business be kept confidential?

We work within all GDPR guidelines and do not share any information with third parties, unless instructed by you.

All of our staff have signed confidentiality agreements.

Posted in Back Office Support, Call Minding, Diary Management, Live Chat / Email Monitoring, Virtual Address.

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